Refund Policy
Effective Date: 12-11-2024
At 1Sync, we are committed to delivering high-quality services to our customers. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
- If you cancel your subscription within the trial period (if applicable).
- If you experience a technical issue or service outage directly caused by 1Sync that prevents you from using our services.
- If you were charged in error.
Refunds are not applicable for:
- Services that have been used or delivered as intended.
- Customer errors such as selecting the wrong subscription plan.
- Dissatisfaction due to a lack of features not advertised or promised.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Email us at info@1sync.click or call +1(307) 333-6427 with your account details and the reason for the refund request.
- Verification: Our support team will review your request and verify the claim.
- Resolution: Once verified, we will process the refund or provide an alternative solution, such as account credits or an extension of services.
3. Refund Timeline
If approved, refunds will be processed within 7-14 business days. The refunded amount will be credited to your original payment method. Processing times may vary depending on your financial institution.
4. Subscription Cancellation
- Customers can cancel their subscription at any time.
- Refunds for subscription cancellations are only issued if the cancellation occurs within the trial period (if applicable) or before the start of a new billing cycle.
- Partial refunds for unused portions of a billing period are not provided.
5. Contact Us for Refunds
If you have questions about our Refund Policy or need assistance with your refund request, please contact us:
Address: 30 N Gould St Ste R, Sheridan, WY 81801, USA
Phone: +1(307) 333-6427
Email: info@1sync.click
By using our services, you agree to this Refund Policy. 1Sync reserves the right to update this policy at any time. Changes will be effective immediately upon posting on our website.
